Help desk

Technical assistance

If you need technical assistance with a Toolbox, a single help desk call is all that is needed.

Contact us via email.

Contact us via phone: 1300 736 710 (Australia only)

Before contacting the Help desk

The Toolbox Help desk is available to help you with installing Toolboxes and solving technical issues.

Before contacting the Help desk please look through the support pages to see if your question may already be answered.

If you are still unable to find an answer in the support section you should then email or phone the Help desk with the following information:

  1. Find the Toolbox series code that identifies the Toolbox you are using. e.g: 701

  2. Please provide this information:

    - the Toolbox name and series code
    - your name, phone number and email address
    - the problem you need help with.

  3. The Flexible Learning Toolbox Help desk will contact you as soon as possible.

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