Frontline Management2 (809)

Training Package

BSB01 Business Services

Qualifications

BSB51004 Diploma of Business (Frontline Management)

Availability

This Toolbox is available for purchase.

Description

This extension to the Up Front! Toolbox adds three Diploma competences to the Frontline Management offering, and includes the Recognition and Learning Plan tool originally released in the Certificate IV Toolbox.

As in the Certificate IV Toolbox, learners work through applied learning tasks using the 'See-Try-Apply' model. This empowers them to quickly gain a practical understanding of a skill, and apply it to their own workplace. In 'See' learners observe a manager solving a practical workplace problem, using practical tools. In 'Try' learners respond to 'what-if' scenarios to develop their problem solving skills. In 'Apply' learners transfer their learning to their own workplace, helping them to achieve positive outcomes for the whole team.

Each task is supported by a learning pack to help learners develop their knowledge and skills for the task. Learning packs contain an audio overview of the content, a comprehensive content guide written in easy-to-read plain English, links to websites with more resources, and a self-check quiz to help give learners a sense of 'How am I going?'

View the Up Front Toolbox 601 - Certificate IV in Business (Frontline Management)

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Competencies

BSBCMN416A Identify risk and apply risk management processes
BSBFLM510B Facilitate and capitalise on change and innovation
BSBFLM513A Manage budgets and financial plans within the work team

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Project Manager

Barry Reeves
barry.reeves@det.nsw.edu.au

Lead Agent

Centre for Learning Innovation
Department of Education and Training NSW


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Purchase this Toolbox

To place an order download the Toolbox order form (Word 670KB) and fax or post it to eWorks.

eWorks
Level 5
437 St Kilda Road
MELBOURNE VIC 3004

Tel: +61 3 9661 8700
Fax: +61 3 9661 8799
Email: enquiries@eworks.edu.au
Web: www.eworks.edu.au

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Teacher's Guide

The Teacher's Guide for 809 Frontline Management2 is available in PDF (185KB) and Word (188KB).

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Information Sheet

Download the information on this page as a PDF.

The Information Sheet for 809 Frontline Management2 is available in PDF (53KB).

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