you can download W3C compliant browsers at
www.webstandards.org/upgrade - these comply with world web standards
and will make your general experience of the Internet more trouble-free
the HR Toolbox works best with JavaScript turned on in your browser. The
Troubleshooting section below will tell you how to turn Javascript on.
You'll need version 6 of the Flash player. If
you don't have this, you can
download the Flash Player at
www.macromedia.com. Go to Downloads, and click on Get
Flash Player (it's a fairly quick download). Then just follow the
on-screen instructions.
There's lots of content about HR management in the learning
packs in this Toolbox. To view these worksheets, we highly recommend Adobe
Acrobat Reader version 4 or higher. The worksheets contain
graphics, and if you're working online having Adobe Acrobat v. 4 or higher will
speed up the download time. You can also use Acrobat Reader's bookmarks
feature to quickly find what you need in each worksheet. (Tip:
click the Bookmarks tab to turn on the bookmarks panel.). If you don't have
Adobe Acrobat Reader, then you should
download Acrobat Reader at
www.adobe.com. Click on Get Acrobat Reader (if you're
on a dial-up modem connection they provide a basic version of the Reader
software for faster download). Then just follow the on-screen instructions.
You might have too many toolbars open and/or your browser
icons might be set at too large a size. To change this, in Internet
Explorer go to View, Toolbars on
the main menu and check or uncheck toolbars. In Netscape 7 go
to View, Show/Hide on the main menu and check
or uncheck toolbars
I have Flash 6, but I still can't play the sound files.
You could be running an earlier release of the Flash 6 Player.
This could mean that you won't be able to listen to the interviews and other
sounds in the units. There's always a text version of these for you to read,
but if you want to hear the real thing, do this:
Go to the Windows Start menu
Select Search (or Find in Windows 98), then
For Files or Folders....
Type Flash.ocx in the box Search for files of folders
named
Select Search Now
5. When the file is found, it will be listed in the right hand
side panel.
6. Close all browser windows.
7. Select the file and delete it.
8. Restart the course.
I can play the sound files, but I still get the message saying I
am running an early release of the Flash 6 Player.
If a warning message displays but you are still able to listen
to the interviews and other sounds, then follow the instructions above to
upgrade your Flash 6 Player to the latest version.
If the sound plays intermittently in Netscape 7,
reload/refresh your page.
I see a broken image icon on the bottom left-hand corner of the
unit home page, and I can't see the audio player.
You don't have Flash Player installed. See above for
instructions on how to install the Flash Player.
I can't print the whole page in Internet Explorer 5 or 5.5
When printing pages from Internet Explorer 5 or 5.5 sometimes
the page won't print beyond what's visible on the screen. We recommend updating
to a more recent browser.
How do I turn JavaScript on?
Your enjoyment of the site will improve if you
enable JavaScript on your browser. To do this, follow the instructions
below:
Internet Explorer 6
Go to Tools, Internet Options from the main
menu
Select Security tab
Go to Custom Level.
Scroll down to Scripting
To enable Javascript, make sure the Enable radio
box is selected under Active scripting.
To disable Javascript, make sure the Disable radio
box is selected under Active scripting.
Select OK, then OK again.
Netscape 4.7
For Netscape Navigator 4.7 users, we recommend you
upgrade Netscape . If you don't want to upgrade, to enable JavaScript
you should do the following:
Go to Edit, Preferences from the main menu.
Select the Advanced panel
To enable Javascript: make sure the Enable JavaScript
check box is checked.
To disable Javascript make sure the Enable JavaScript
checkbox is unchecked
Restart the browser
Netscape 6.2
Go to Edit, Preferences from the main menu.
Select the Advanced panel
To enable Javascript make sure the Enable JavaScript for
Navigator check box is checked.
To disable Javascript make sure the Enable JavaScript for
Navigator checkbox is unchecked.
Netscape 7
Go to Edit, Preferences from the main menu.
Select the Advanced panel
Select Scripts and Plugins
To enable Javascript make sure Enable JavaScript for
Navigator check box is checked.
To disable Javascript make sure Enable JavaScript for
Navigator checkbox is unchecked.
The back button does not work properly.
If you use the browser back button, you may sometimes have to
click it twice or more to go back one screen. We recommend you use the
navigation menu inside your Unit project to move around the Unit rather than
using the back button on your browser's menu bar.
In Acrobat, the Bookmarks Panel disappears every time I click on
a link.
You need to change your settings in Acrobat Reader. Open the
Bookmarks panel again, pull down the Bookmarks menu
and un-tick the item Hide after use.
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