An online content development initiative within the Framework for National Collaboration in Flexible Learning in VET 2000-2004.

Copyright © Australian National Training Authority 2000

First Released 2000

Further Information
Australian National Training Authority (ANTA)
GPO Box 3120
BRISBANE QLD 4001
Telephone: (07) 3246 2300
Facsimile: (07) 3246 2490
ANTA Web Site: www.anta.gov.au

Credits

Project Team

Project Director: Helen Smith, RMIT University

Production Manager: Mark Laidler, RMIT University

Industry consultation and product testing:

Nick Crosling, Australian Local Government Training

Elizabeth Jones and Marilyn Green, Smart Works National

Team Coordination and Instructional Designers:

Michael Orr, MORR Solutions P/L and Rae Fankhauser, Fankhauser and Associates

Writers: Rae Fankhauser, Michael Orr, Marilyn Green, Helen Smith

Additional writing: Catherine Down RMIT, Andrew Patching, Joan Nankervis NARI

Editors: Marg Taylor, Marilyn Green, Rae Fankhauser, Michael Orr

Multimedia design: Nicole Jones

Video editor special effects and animation: Lynne Shoup

Industry Liaison and Research: Marilyn Green, Liz Jones

Multimedia and programming solutions: Rob Raulings, eFirst

Original music performed and composed by Nic Lyon

ANTA Evaluator:

Professor Rod Farr-Wharton, Queensland Open Learning Network

Project Steering Committee

Lorraine Wheeler, Community Services and Health Training Australia (Chair)
Nick Crosling, Australian Local Government Training
Barry Beatty, Australian Local Government Training Board
Peter Nute, Community Based Support South Inc.
Alan Sarago, North Queensland Newskills
Sara Coward, Office of the Minister, Post Compulsory Education Training and Employment
John Birkill, Masonic Homes Inc.
Kate Lee, Executive Officer NT Community Services and Health ITAB
Andrew Boag, Hume City Council
Nancy Hogan, MECWA and President VAHEC
Mary Barry, VAHEC (Vic Assoc of Health and Extended Care)
Jenny Pitkins and Jacqui Coghlan, Australian Home Care Services
John Sayer, Corskills
Judith Merrick, Mayfield Education Centre
Elizabeth MacLure, Association of Aged Services NSW and ACT

Industry Reference Group

Jane Bell, Community, Property and Health Services ITAB
Brian Spencer, Executive Officer, Victorian Community Services and Health ITAB
Elizabeth Morgan, Future Choices
Paul Tweddell, Project Manager City Living and Leisure City of Sydney
Gerry Moore, Family Based Care Association Burnie Tasmania
Anne Jones, Head of Department Social and Community Services, Victoria University
Georgina Mountford, Department of SACS, RMIT
Meg Begg, Tracel Devereaux, MECWA
Fleur Limpus, Training Manager VAHEC
Jane Fyfe, WA ITAB

Collection and review of materials

Many members of the Community Services industry gave their time and expertise to assist in the development of these support materials Thanks are extended to all of these people and in particular:

Victoria

Andrew Boag, Felicity Horsley, Hume City Council, Community Care Department
Sharon Busteed, Lisa Barham-Lomax, Banyule City Council
Brian Spencer, CEO, Victorian C.S. ITAB
Georgina Mountford, Christine Robertson, RMIT
Kerry Ryan, VUT
Margaret Putt, Jenny Pitkins, Jacqui Coghlan, Australian Home Care Services
Meg Begg, Tracel Devereaux, MECWA
Fleur Limpus, VAHEC
Judith Merrick, Mayfield Education Centre
Joan Nankervis, National Ageing Research Institute
Michael Browning, Freemasons Hospital

Tasmania

Peter Nute, Community Based Support Inc.
Gerard Moore, Family Based Care Association Inc.
Jane Bell, Tasmanian Community, Property and Health Services ITAB

Northern Territory

Kate Lee, Heather O’Brien, Northern Territory Community Services ITAB Inc.

New South Wales

Paul Tweddell City of Sydney, City Living and Leisure
Margie Hill, Tony Martin,Home Care Services NSW
Elizabeth McClure, Aged Care Association of NSW and ACT
Les Stahl NSW Community Services ITAB

Queensland

Allan Serago, North Queensland Newskills, Cairns
Colleen Green, HACC Resource Unit, Queensland Health
Wallis Westbrook, C.S.& H.I.T.C.

A.C.T

ACT Community Services & Health ITAB

South Australia

Mark Waters, S.A. ITAB

Western Australia

Jane Fyfe, Community Services, Health & Education Industry Training Council Inc.

Review Panel and Workshop

Linda Smart, TAFE Frontiers
Jill Nolan, NMIT
Cecelia Noonan, NMIT
Georgina Mountford, RMIT
Joan Nankervis, NARI

Video Participants

Victoria

Michael Letch, Yooralla Learning and Living Program
Sharon Busteed, Banyule City Council
Jacqui Coghlan, Australian Home Care Services
Andrew Boag, Hume City Council

Northern Territory

Antonie Rajska, Nakara
Gary Earnshaw, Nightcliff
Harold Cooper, Fannie Bay
Eileen Fitzer, Fannie Bay

Home Care Services of NSW

Mary Nunn
Lynette Olds
Jill Parker
Stella Francis
Nahir Grana
Eileen Baptiste, (carer)

..and customers

Lee-anne West
Nancy DeVries
Mr & Mrs. Ridley
Michael Baptiste

Queensland

Mr Bill & Mrs Nan Hardgrave, client of Flexicare, Mt Gravatt
Mrs Robin Richmond, client of Flexicare, Mt Gravatt
Mrs Dorothy Whelan, client of Jubilee Community Care Association Inc.
Mr Frank Cross, Community Health, The Prince Charles Health District Services
Ailee Roberts, Jubilee Community Care Association Inc.
Jan Eltherington, Blue Care
Robin Kingsford Jubilee Community Care Association Inc.

Other Contributors

Gladswood Lodge, West Brunswick

Additional Video Resources

We also wish to acknowledge Home Care NSW http://www.homecare.nsw.gov.au and Queensland Health http://www.health.qld.gov.au/hacc for video extracts which have been made available for specific use in the Home and Community Care Toolbox .