Recognise Problems that Effect Quality
Distinguishing possible problems with quality
At the completion of this topic, you must be able to distinguish possible problem areas.
Exercise - Distinguishing possible problems with quality
By working in accordance with the quality system, Operational Technicians will be able to identify problem areas or non conformances and then take steps to rectify them by applying corrective action before an offspec product is produced.
Problem areas may include:
- quality of raw materials
- product supply or dispatch
- process problems
- equipment failure or malfunction
- waste of materials or resources
- work inefficiencies
- incorrect procedures.
Process upsets from one part of the plant can effect other parts of the plant and must be communicated.
Any process or operation that is operating outside of the accepted process parameters or conditions has the potential to produce a product which does not conform to customer specifications. These problems must be corrected as soon as possible to prevent them happening again.
Operational Technicians must not assume operations are occuring as they should, but continually check the operations under their control by:
- monitoring instrumentation
- performing field inspections
- taking samples
- performing tests
- performing routine tasks
- performing other tasks as required.
When these routine tasks are performed, non-conformances may be encountered. These require further investigation to find the cause, as they may lead to an operations fault or result in a offspec product.
Use all your senses to recognise problems that effect the quality of products produced in your plant.
Some problems will be easily noticed by visual checks, but others may only be identified by instrument checks.
Identify possible problem areas
Send to Tutor Activity QUAL200-21-3
For a particular process at your plant, give three examples of how you can use your senses to detect possible quality problems with the process or product.
Send your answers to your tutor.
Send or Fax the information to your tutor.
Note: always include a cover sheet with required information, such as name of tutor, student, unit and activity number.
Test equipment must be operating correctly in order to detect process problems. Test equipment that does not operate as designed or specified may result in offspec product. Operational Technicians must regularly check that test equipment is calibrated and that it is operational as outlined in the Standard Operating Procedures.
Visual check for quality
Instrument check for product quality
PMAQUAL200 Apply Quality Processes (Training Package PMA98) Document the Quality Process Recognise Problems that Effect Quality Distinguishing possible problems with quality Exercise - Distinguishing possible problems with quality Identifying variations in quality Reporting and managing variations in quality Assessment tasks Participate in a Team to Analyse an Improvement Proposal