The introduction of computers and digital technology to the workplace in the last part of the 20th century provided valuable tools to support the change process. There is the obvious innovation of the internet and intranets to facilitate information transfer and change processes.
The internet is a global system developed by the American military. This technology is a system of millions of interconnected private and public, academic, business, and government networks. It carries a vast array of information, resources, and services. It provides the infrastructure to support email and other popular services for example:
The intranet is a system of connected computers within an organisation, which works like the internet and enables people to communicate with each other and share information.
All business enterprises have become avid users of computer-based technology. Organisations such as universities, small to large businesses, and government departments, routinely use intranets as a conduit for sharing information.
Intranets are used to:
Keep a record of your responses to these activities. You may need to submit them to your teacher for assessment purposes.