Welcome to the Small Business Management Toolbox.
You can scroll through this page or you can choose an option from the side menu to move to a particular section.
Getting started
On the Home page, choose the competency you wish to study. This will take you to the opening page for the competency, which shows 'Your task'. This details a task that you should be able to do after using the resources for this competency. Your Trainer may choose to use this task or a modified version of it as part of the assessment for this competency.
Getting around each competency
The resources provided for each competency can be accessed using the navigation buttons at the top of each screen.
In 'Your task' you will find details of what you should be able to do after using this resource.
In 'Topics' you will find the content to help you with the task.
The 'Self tests' allow you to attempt quizzes at any time.
The 'Activities' is a master list of all of the discussions, interactions, research and other tasks referred to in the 'Topics'.
If you do not have a business of your own in which to apply your new skills you can use a business in 'Example businesses'.
For extra help and information you may wish to access the websites or books listed in 'References'.
Activities
These are the various types of activities you will find in the Toolbox.
Discussion starter - Discussion starters pose questions for you to think about and discuss with others, either in a face to face discussion or online.-
Research activity - Research activities ask you to search for information on websites or elsewhere. 
Interactive activity - Interactive activities provide activities for you to do on the
computer.
Practical activity - Practical activities give you tasks to do away from the computer.
Issues with downloads
If RTF or PDF files do not download or open, check that you don't have popups blocked and/or check that you have Adobe Reader installed.
About this Toolbox
This Toolbox is designed to assist people working in or planning to work in small businesses to acquire knowledge that is critical to business development and sustainability.
The resources in the Toolbox are based on ten units of competency from the Business Services Training Package BSB07. These competencies are listed on the Home page. Details of these units are available at www.ntis.gov.au.
These competencies may be studied as part of a qualification such as the Certificate IV in Small Business Management.