- Duty of Care
- Training safety procedures
- Fire and emergency procedures
- Accident and injury procedures
- Reporting procedures
It is the policy of this company to provide a work environment that protects the safety and health of our employees, clients and visitors.
OLS is legally required to ensure that the workplace is safe for all employees and clients, however, all employees are responsible for the working conditions under their control. They must make every reasonable effort to ensure that:
- accidents are prevented
- employees and clients are protected from injury
- health is preserved and promoted
- hazards are removed or controlled
- the training environment is clean and uncluttered at all times
- we work as a team to achieve our aim of a safe and healthy workplace.
We encourage the cooperation and involvement of all our staff in the ongoing development and implementation of our health and safety program.
All enquiries should be directed to the Occupational Health and Safety Representative, who is responsible for providing ongoing advice and support to staff.
This policy will be reviewed on a regular basis to ensure it meets all legislative requirements.Top
Duty of care
As a trainer/assessor you have a duty of care to your learners whether you are delivering training in the training room or in the workplace.
It is important to be informed of the Occupational Health and Safety Act and all relevant legislation.
When in the training room you are responsible for providing a safe and inclusive learning environment for all learners.
Awareness of different industries and the safety issues relevant to that industry are important when training/assessing in the workplace.Top
Training safety procedures
At OLS we follow a 4 step process to ensure the health and safety of our clients:
- Identify risks in the training environment. All trainer/assessors must inspect the training environment prior to the delivery of training and complete a Hazard Checklist (Word 78Kb). This checklist details all risks in the training environment and prioritises these risks.
- Create a risk control action plan.
- Manage risks.
- Assess the effectiveness of the risk management strategy.
Fire and emergency procedures
Follow these steps in the case of fire:
|1. Locate the source of the fire. Where is it?|
|2. Locate any people. Shout out! Check all store rooms, kitchen area and toilets.|
|3. Remove all people from the building Try to keep calm. Get everyone out|
|4. Once outside do a head count. Make sure everyone is safe.|
|5. Notify the authorities. Ring 000 for the Fire Service.|
If you hear the evacuate mode of the fire alarm or when instructed to evacuate by the fire warden:
- walk quietly but quickly to the nearest exit and proceed to the assembly point outside the building to await further instructions
- listen and follow instructions from the fire wardens
- in order to prevent injury and possible panic during evacuation it is important to do the following:
- do not run, push, or overtake
- use stairs - do not use lifts
- do not return to your area of work
- do not return to the building until the fire warden or Fire service gives the 'all clear'.
Outside of normal working hours
- If you are in the building outside of normal working hours and you hear the fire alarm, all occupants should evacuate the building even if the evacuate mode does not sound.
Have a look at Fire! In the activities section of the training room to test your understanding of fire and emergency procedures.Top
Accident and injury procedure
If A Staff Member Has An Accident
If you are injured at work and need assistance, seek First Aid from the First Aid Attendant (the OHS representative). During extended hours, if no First Aid Attendant is on duty, see your Manager if you require assistance. If you require medical attention, you must advise the Manager before leaving the premises.
If you require medical attention or time off work, you may be eligible for Workers' Compensation. If you have an accident whilst at work (whether you are injured or not), immediately complete an incident report form.
This company is committed to assisting the recovery of any ill or injured employee. The Company will make every effort to provide a suitable rehabilitation program to promote a speedy recovery and minimise time lost from work.
If A Client or Visitor Has An Accident
In the event that one of our clients or visitors has an accident on our premises, it is essential that they are happy with the treatment they receive and that good client relations are maintained.
Ensure the injured person receives the appropriate First Aid treatment. A sympathetic, caring attitude can often mean the difference between a minor claim and legal action costing the company thousands of dollars.
If you observe a person who has had an accident, you should:
- Remain calm.
- Make the injured person as comfortable as possible.
- Arrange for the First Aid Attendant to attend the accident immediately. Do not attempt to administer First Aid if you are not trained.
- Ensure the Manager is advised immediately.
- When the situation is under control complete an incident report form and submit this to the OHS representative. If anyone witnessed the incident ask him or her to complete an incident report form as well.
If an injured person enquires as to what action will be taken, tell them that the Training Manager will review the incident report form and take steps to remove the hazard. If they indicate that they want to make a claim refer them to the Training Manager.
If you witnessed the accident, jot down what you saw on a piece of paper and supply it to the Training Manager after the client has left.Top
For legislative requirements and insurance purposes, all accidents and safety incidents must be reported via an incident report form. This may be required in the case of a legal issue resulting from the incident, or an insurance claim.
All incident report forms should be submitted immediately to the OHS representative. They will be kept on file for up to five years for insurance and legal purposes.