At OLS we know that our survival as a company depends on quality training delivery. That's why we provide a valuable support network for trainers/assessors through our mentoring program, and opportunities for ongoing improvement.
| Induction Training | |
|---|---|
 |
New trainer/assessors complete an induction training course to ensure that they understand OLS policies and procedures. |
| Mentoring | |
 |
A senior trainer/assessor who provides ongoing support and advice mentors each of our trainer/assessors. |
| Peer reviews | |
 |
Trainer/Assessors periodically observe each other delivering training sessions. A report is completed based on this observation. This report is aimed at highlighting areas of potential improvement. |
| Professional Development | |
 |
All our trainer/assessors periodically complete professional development (PD) courses. Appropriate courses are selected in consultation with a mentor. |
| Feedback | |
 |
OLS staff are encouraged to provide feedback to OLS management on policies, strategies and procedures. Feedback forms can be submitted to a mentor or completed online. This feedback is used as a basis for continuous improvement. |
