Content Services Advisory Network
The Content Services Advisory Network provides support to training providers in the selection and use of e-learning resources from the National Repository;
- discovery and downloading of learning objects;
- customisation of existing content for their particular training needs;
- assistance with user-generated content;
- packaging and uploading of new e-learning content; and
- the use of content development tools.
The Content Services Advisors assist private RTOs, industry bodies, businesses, TAFE, ACE and VET in Schools in the successful implementation of Toolboxes. A Content Services Advisor operates in every state and territory to support the implementation of Toolboxes. They are available to:
- organise and conduct professional development activities,
- mentor teams wishing to implement Toolboxes,
- provide advice about using Toolboxes.
Australian Capital Territory (ACT) Content Services Advisor
Jyothi Jayaram
Learning Centre
Canberra Institute of Technology (CIT)
GPO Box 826
Canberra ACT 2601
Phone: (02) 6207 4832
Email: jyothi.jayaram@cit.edu.au
Twitter: @jyothijayaram
Jyothi has over ten years of experience in the online environment organising professional development opportunities for the vocational education and training (VET) sector in exploring creative and innovative ways to use the latest technologies to embed e-learning in their teaching and training practice.
Jyothi is the ACT’s E-learning Coordinator and Content Services Advisor for the National VET E-learning Strategy. She also manages the Industry System Change business activity’s website http://industry.flexiblelearning.net.au. In the past she has been involved in coordinating and managing several Australian Flexible Learning Framework (Framework) Projects including Flexible Learning Leaders, Legal Issues in Flexible Learning, E-learning Networks, Communities of Practice and e-Events. As the ICT Project Manager, Jyothi has also managed CIT's MyCIT Portal and AskUs projects. She is passionate about exploring ways to use latest technology including Web 2.0, social media and mobile/hand held devices to assist in the delivery of effective teaching and learning practices. She has extensive experience in online facilitation and also has experience in developing multimedia content for websites.
To find out more about ACT E-learning activities and support services, visit their web site at: https://actnationalvetelearning.wikispaces.com/
New South Wales (NSW) Content Services Advisor
Rory OBrien
National VET eLearning Strategy
Level 16, 1 Oxford St
Darlinghurst
NSW, 2010
Email: rory.obrien@det.nsw.edu.au
Mob: 0477 348 650
Fax: (02) 9244 5017
Rory has over seventeen years experience working in both the VET and University sectors specialising in building teacher capability in e-learning and using technology in education. He has extensive Toolbox experience, having contributed to past resources and worked closely with teachers to implement Toolbox resources online. As an instructional designer, he has designed and created e-learning resources for many industry sectors. Rory has extensive experience with learning management systems and repositories and is also recognised as a leader in the area of online facilitation.
Northern Territory (NT) Content Services Advisor
Melanie
Brenton
Service Industries Training Advisory Council
GPO Box 4900
Darwin NT 0801
Phone: (08) 8942 1651
Fax: (08) 8942 0852
Email: melb@sitac.com.au
Stephan Schmidt
Mobile: 041 280 9976
Email:
support@sitac.com.au
Melanie Brenton and Stephan Schmidt are working to assist Northern Territorians to implement Toolboxes.
Melanie can offer assistance in using Toolboxes in a variety of different organisations – schools, industry, training providers large and small. Melanie’s IT experience is drawn from experience developing computer managed training support resources. She can also provide advice on using Toolboxes as support resources for the delivery of Training Package qualifications.
Stephan Schmidt has a passion for helping teachers/facilitators in their e-learning journey and is currently the Content Services Advisor (CSA) in the NT. He has been involved in the National VET e-learning Strategy (previously known as the Australian Flexible Framework) for many years, in projects and as a project mentor. Stephan was a Toolbox champion in the ACT and also shared the role in SA.
Stephan initially developed an interest in online teaching and learning nine years ago when he was teaching Commercial Cookery and applied what he learned in his own courses. This interest swiftly led to him being invited to share his knowledge and help others to embed e-learning in their teaching practices.
Although sharing his experiences with others and supporting their e-learning journey has become the largest part of his work, Stephan still enjoys online facilitation and takes any opportunity to facilitate online courses. He feels that keeping up with technology and understanding how it can add value to teaching and learning is a vital part of the teaching profession.
Queensland (QLD) Content Services Advisor
Shane Dowd
Content Services Advisor
Queensland VET Development Centre
1 Cordelia Street
South Brisbane QLD 4101
Mobile: 0407 330 971
Email: sdowd4u@yahoo.com.au
In recent years, Shane has been an eLearning practitioner engaged in projects with NSW State Training Services, North Coast TAFE IT Section at Coffs Harbour, Queensland DETE and the National VET ELearning Strategy (previously known as the Australian Flexible Learning Framework).
In 2005 Shane was appointed as the NSW Toolbox Champion supporting and facilitating the uptake of eLearning across the state. In June 2011 he also took on the role of NSW Innovations Coordinator managing the simultaneous completion of 16 NSW eLearning projects.
Shane Dowd’s initial employment was with subsidiaries of large multi-nationals such as BHP, Conzinc Rio-Tinto and Metal Manufacturers. During those 20 years, his roles included Photogrammetrist (i.e. aerial surveying / computing), Systems Analyst / Programmer and PC Support Officer.
Subsequently, in 1991, Shane joined TAFE NSW, North Coast Institute. As an IT Teacher, Teacher-in-Charge, Online Project Officer and e-Commerce Project Content Developer he became aware of many e-Learning implementation issues.
As part of the process of maintaining the currency of his qualifications, Shane completed distance and e-Learning study over a ten year period. During this time a Certificate IV, Diploma and SCU Degree in Applied Computing have been completed. These professional development activities have further enhanced his understanding of e-learning complexities – especially from the student’s point of view.
Shane also has a UTS Diploma in Adult Education and a Certificate IV in TAA.
South Australia (SA) Content Services Advisor
Marlene Manto
SA E-learning Unit,
Digital Economy & Technology Directorate, DFEEST
11 Waymouth Street, Adelaide 5000
Phone: 08 8226 1673
Mobile: 041 882 7852
Email: marlene.manto@sa.gov.au
The SA Content Services Advisor is Marlene Manto.
Marlene has been involved in e-learning both in SA and nationally for 15 years, and has long experience in the development of content for training and education. Marlene can assist with Toolboxes, location of e-learning content and transferring traditional training into an e-learning environment. She has worked with organisations to develop a strategic approach to e-learning and can provide support for integrating resources and content into an online Learning Management System.
Tasmania (TAS) Content Services Advisor
Anita Busch
Skills Tasmania
26 Bathurst Street,
Hobart, Tas, Aus, 7000
Phone: (03) 6233 4617
Mobile: 0408 480 263
Email: anita.busch@skills.tas.gov.au
Anita came to the world of e-learning as a VET student needing more flexibility with fitting learning around other life commitments - before long she was working with the RTO to embed more e-learning in their delivery!
After moving to the public VET sector as an E-Learning Advisor, she has now taken on the role of E-learning Coordinator and Content Service Advisor for the National VET E-learning Strategy in Tasmania.
Victoria (VIC) Content Services Advisor
Sarah Phillips
Phone: (03) 9661 8714
Mobile: 0411 787 172
Fax: +61 3 9661 8799
Email:
sarah.phillips@eworks.edu.au
e-Works
Level 5
437 St Kilda Rd
Melbourne, Victoria 3004
Sarah has been working in the VET sector for seven and a half years and within e-learning for six years. In this time Sarah has worked in a range of areas within VET including Adult Community Education, TAFE, Industry and Private and works in all the areas of technical development, educational design and organisational strategy development. Sarah has worked with many industry associations and has a broad sense of e-learning application responsive to the sector.
Specifically, Sarah’s support includes the use of the toolbox website, where Sarah can help users to customise, repackage and load learning objects into a designated LMS. Sarah’s role also includes E-learning Coordinator ensuring Victorian providers are aware of the range of nationally funded Toolbox e-learning materials and general support for e-learning capability development.
To find out more about the VIC Content Services Advisor services and events, visit their web site at: http://www.eworks.edu.au/workshops/
Western Australia (WA) Content Services Advisor
Chris Winter
Sector Capability
Department of Training and Workforce Development
1 Prospect Place, West Perth WA 6005
Phone: (08) 9319 5503
Email: chris.winter@dtwd.wa.gov.au
Chris is a VET PD Coordinator for Sector Capability and the Content Services Advisor for the National VET E-learning Strategy in WA.
Chris has an extensive career history in both IT Support and Multimedia for the private sector and more recently as the E-Learning Services Coordinator at the West Coast Institute of Training.
Experienced in website design and development, graphic design, video editing and animation, Chris is now applying his knowledge to the eLearning niche.
For information on professional development opportunities go to http://www.westone.wa.gov.au/pd
